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Smart City Applications to Promote Citizen Participation in City Management and Governance: A Systematic Review

datacite.subject.fosCiências Naturais::Ciências da Computação e da Informação
datacite.subject.fosCiências Sociais::Outras Ciências Sociais
datacite.subject.sdg11:Cidades e Comunidades Sustentáveis
datacite.subject.sdg16:Paz, Justiça e Instituições Eficazes
dc.contributor.authorBastos, David
dc.contributor.authorAntonio Fernández-Caballero
dc.contributor.authorPereira, António
dc.contributor.authorNelson Pacheco Rocha
dc.date.accessioned2026-10-08T14:57:39Z
dc.date.available2026-10-08T14:57:39Z
dc.date.issued2022-10-28
dc.descriptionThis work was partially financed by national funds through FITEC-Programa Interface, with reference CIT “INOV-INESC Inovação-Financiamento Base” and by FCT - Foundation for Science and Technology, I.P., in the scope of the projects UIDB/04524/2020 and UID/CEC/00127/2021. Grant EQC2019-006063-P funded by MCIN/AEI/10.13039/501100011033 and by “ERDF A way to make Europe”.
dc.description.abstractThis systematic review aimed to provide a comprehensive view of (1) the purposes of research studies using smart city infrastructures to promote citizen participation in the cities’ management and governance, (2) the characteristics of the proposed solutions in terms of data sources, data quality, and data security and privacy mechanisms, as well, as strategies to incentivize citizen participation, and (3) the development stages of the applications being reported. An electronic search was conducted combining relevant databases and keywords, and 76 studies were included after a selection process. The results show a current interest in developing applications to promote citizen participation to identify urban problems and contribute to decision-making processes. Most of the included studies considered citizens as agents able to report issues (e.g., issues related to the maintenance of urban infrastructures or the mobility in urban spaces), monitor certain environmental parameters (e.g., air or acoustic pollution), and share opinions (e.g., opinions about the performance of local authorities) to support city management. Moreover, a minority of the included studies developed collaborative applications to involve citizens in decision-making processes in urban planning, the selection of development projects, and deepening democratic values. It is possible to conclude about the existence of significant research related to the topic of this systematic review, but also about the need to deepen mechanisms to guarantee data quality and data security and privacy, to develop strategies to incentivize citizen participation, and to implement robust experimental set-ups to evaluate the impact of the developed applications in daily contexts.eng
dc.description.sponsorshipThis work was partially financed by national funds through FITEC-Programa Interface, with reference CIT “INOV-INESC Inovação-Financiamento Base” and by FCT—Foundation for Science and Technology, I.P., in the scope of the projects UIDB/04524/2020 and UID/CEC/00127/2021. Grant EQC2019-006063-P funded by MCIN/AEI/10.13039/501100011033 and by “ERDF A way to make Europe”.
dc.identifier.citationBastos, D., Fernández-Caballero, A., Pereira, A., & Rocha, N. P. (2022). Smart City Applications to Promote Citizen Participation in City Management and Governance: A Systematic Review. Informatics, 9(4), Artigo 89. https://doi.org/10.3390/informatics9040089
dc.identifier.doi10.3390/informatics9040089
dc.identifier.issn2227-9709
dc.identifier.urihttp://hdl.handle.net/10400.8/17003
dc.language.isoeng
dc.peerreviewedyes
dc.publisherMDPI
dc.relationResearch Center in Informatics and Communications
dc.relation.hasversionhttps://www.mdpi.com/2227-9709/9/4/89
dc.relation.ispartofInformatics
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectSmart cities
dc.subjectCitizen participation
dc.subjectCrowdsourcing
dc.subjectCrowdsensing
dc.subjectSystematic review
dc.subjectE-governance
dc.subjectSmart governance
dc.titleSmart City Applications to Promote Citizen Participation in City Management and Governance: A Systematic Revieweng
dc.typereview article
dspace.entity.typePublication
oaire.awardNumberUIDB/04524/2020
oaire.awardTitleResearch Center in Informatics and Communications
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04524%2F2020/PT
oaire.citation.endPage29
oaire.citation.issue4
oaire.citation.startPage1
oaire.citation.titleInformatics
oaire.citation.volume9
oaire.fundingStream6817 - DCRRNI ID
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.affiliation.nameEng. Informática
person.familyNameMachado Dinis de Bastos
person.familyNamePereira
person.givenNameDavid Guilherme
person.givenNameAntónio
person.identifier.ciencia-idE215-4F0F-33EC
person.identifier.orcid0000-0002-6618-6376
person.identifier.orcid0000-0001-5062-1241
person.identifier.ridM-6163-2013
person.identifier.scopus-author-id7402230199
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
relation.isAuthorOfPublicationb0c15fef-dbf2-4775-8d21-755fd2361d7b
relation.isAuthorOfPublication6320b167-2323-4699-bf04-9288d3f603c0
relation.isAuthorOfPublication.latestForDiscoveryb0c15fef-dbf2-4775-8d21-755fd2361d7b
relation.isProjectOfPublication67435020-fe0d-4b46-be85-59ee3c6138c7
relation.isProjectOfPublication.latestForDiscovery67435020-fe0d-4b46-be85-59ee3c6138c7

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